• faq

FAQ

Ordering process

What’s your MOQ of each item?

Normally, our MOQ is 20,000pcs. It also depends on the bag size.Whatever the order quantity more and less, we need the fixed quantity to set up each machine (Such as extruder, printing and cutting) so the less quantity, the more expensive unit price. That is why company MOQ is 20K per item.

Could I buy small quantity for a trial?

According to your situation, I think out better solutions for you. You may buy our stock bags for a trial, it is also the same quality. Or we can send our stock sample for testing the quality.

Can you tell me the payment terms you can accept?

Yes, we can accept PayPal, and Western Union and  T/T 50% deposit before mass production, 50% balance before shipment

What about the lead time for mass production?

Production Time will be around 21~27 working days when we receive order, deposit and approval artwork.

How about you’re Production Capacity?

Our production capability is 600tons/month, 20tons/day.

Are you a manufacturer and where is your factory?

Yes, we are the manufacturer of plastic packaging bags over 30years. Our factory is in Shenzhen, PRC.

Do you provide custom design and print service?

Yes, ADSURE® provides custom solutions for our customers. From conceptual design to prototype samples, we provide artworks and custom print services.

When can I get the price?

With all specifications, we will quote our best price within 2 hours after getting your inquiry. For quote quickly, you’d better supply your detailed quantity, material, size, logo, and then I will give you an accurate quotation.

Can you do biodegradable plastic packaging bags? Are they recyclable?

Yes, we can do biodegradable plastic packaging bag according our customers’ demand. They arerecyclable since they are made with 100% polyethylene material and are identified by recycling code 4.

What is your term of delivery?

We can provide EXW, FOB, CNF, and CIF.

How long does it take to ship the total goods to the destination?

The shipping time is usually during 3-7days if by express delivery. If shipped by sea freight, it may take 7days to arrive South East Asia, 20days to arrive West of America, 30days to arrive East of America, 30days to arrive Europe.

Can you print packaging bags in full color?

Yes, our plastic packaging bags can be printed in full color. There are no restrictions on the number of colors you can use and there are no additional fees.

Artworks

What kind of format is suitable for printing?

AI,PSD, CDR, etc.

Do you provide Design and Artworks service? Are your artworks free?

Yes, we have professional designer to make the design as your demand.And our graphics team will prepare your design for high quality printing absolutely free.

Samples

How can I get a sample to check your quality?

After price confirmation, you can require for samples to check our quality. It’s free to send our stock similar sample to check the design and printing quality; however you should afford the express freight charges.

As to a custom printed sample, we will charge you $100-$300 for the cost on Molding & Printing. This charge will be part of the payment for your order.

How long does it take before I receive the samples?

After you pay the sample charge and send us confirmed artworks, the samples will be ready in 3-7days.The samples will be sent to you via express and arrive in 3-5 days.

Quality control

How could we know the quality of your product?

We have cooperated with many famous brand and we believe we can provide good quality to you. We can also send some similar to you for testing the quality. We have advanced quality control system for tracking and tracing the product quality before, during and after the production processes.

Do you have any Certifications or inspection of the products?

-YES, we have SGS/WAC/ISO9001:2008 Certifications. We also have advanced quality control system for tracking and tracing the product quality before, during and after the production processes.

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